— 01
Drafting
Email, briefs, proposals, replies. Anything that today starts on a blank page.
— — Service / AI integration
AI that improves real operations.
A practical blueprint for integrating AI into your business. Not a manifesto. A 10-week pattern that turns existing operations data into AI-assisted assistants and workflow co-pilots — without lock-in.
— — What we integrate
Where AI helps, and where it doesn’t.
Models go where they remove real toil. Humans stay in the seat for anything that matters.
— 02
Search & retrieval
Q&A and document chat over your real corpus — not a generic web search wrapper.
— 03
Triage & routing
Inbound classification, suggested actions, and routing to the right human or queue.
— 04
Summarisation
Daily digests, meeting recaps, briefing notes — with citations the team can verify.
— 05
Co-pilots
In-app assistants alongside your existing UI. Streaming, citation, tool-calling, with audit.
— 06
Eval & safety
A small eval harness that runs on every deploy. Drift, regressions, hallucinations — all tracked.
— — Delivery
How delivery runs.
Ten weeks. Working software at every checkpoint.
Audit
Map data, workflows and the boring constraints (compliance, residency, identity).
Weeks 1–2
Frame
Pick two features. Write the eval harness before the prompt.
Week 3
Build
Two-week increments. Streaming UI, retrieval, audit, safety.
Weeks 4–9
Operate
Hand-off, runbooks, on-call rotation. Or we keep running it.
Week 10+
Ready to operationalise AI?
A 45-minute call to map data, deployment and the first quarter of the rollout.